Frequently Asked Questions

Browse through the below FAQs to find answers to commonly raised questions.



  • The NHS Diabetes Prevention Programme provides tailored, personalised support to reduce the risk of Type 2 diabetes. It includes education on healthy eating and lifestyle, helps with weight loss and physical exercise, all of which together have been proven to reduce the risk of developing the disease.



    • You have been referred due to having a blood reading recently that has signified that you are at risk of developing Type 2 diabetes, with the risk range being between 42-47 mmols/mol.



      • The Diabetes Prevention Programme starts with an initial review with a Health & Wellbeing Coach to assess your health and wellbeing, understand your individual needs, motivations and programme goals. You will then join a local group programme, which consists of nutrition guidance and support, individual strategies and tools to empower long-term progress and exercise sessions and advice, during these group sessions you will learn about the prevention of Type 2 diabetes and overcoming pre-diabetes.



        • HbA1c is a measurement of the amount of glucose in your blood. If it measures between 42 and 47 mmol/mol, it signifies you’re at risk of developing Type 2 diabetes.



          • We run sessions at hundreds of venues across the country and we use your postcode to make sure your sessions are local to you. You can find a full list of our session locations here



          • The sessions are mostly held Monday to Friday between 09:00 and 18:00, with evening and weekend appointments available in some areas according to demand. We will always contact you before we book an appointment to ensure we are booking a day and time that is suitable for yourself. 



          • We will supply you with everything, however many people like to make notes during the sessions; we provide an action plan booklet in the first session and recommend you bring this to every session along with a pen, we also recommend bringing water to the physical activity sessions.



          • Just let our team know and we can help make sure you receive all the information you need.



          • It is understandable that life gets in the way sometimes, people get unwell and holidays are planned so we appreciate that not everyone will be able to attend all the sessions. In your next session you can always ask your coach or other group members what you had missed or look through the course handbooks.



          • You can bring one person along to the sessions, as long as they’re over 18 and there's enough room in the venue.



          • The programme is very flexible, so if you do have a holiday booked, we can put you on sessions that fit around your plans.



          • The programme covers a lot of information and we want to give you time to take it in and continue to be supported whilst you put it into practice.



          • Yes, it is still worth attending the sessions as there is a lot more included in the sessions than just physical activity.



          • We do not provide translators, but if English isn’t your first language let us know and we will help make sure it isn’t an issue. We can provide digital copies of the work book in 16 different languages and many of our coaches can speak different languages. You are also more than welcome to take someone with you who speaks English and can translate for you.



          • Unfortunately, we are not able to provide transport to or from the venues.