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Important information

I sincerely apologise for any confusion or inconvenience caused by the recent SMS text messages you may have received from us in error.

During our technical testing phase, which occurred between May 15th and May 31st, 2023, unintentional messages containing test data were inadvertently sent out. I want to assure you that these messages were not intended for you and did not include any personal user information. They were a result of human error. Rest assured, your personal information has not been shared, and your privacy remains intact.

We prioritise the safety and security of your private data. We have implemented stringent protocols, policies, and security mechanisms to ensure the protection of your information. To learn more about our commitment to information security and data protection, please refer to our Privacy Policy.

If you have any further questions or concerns, we have compiled a list of Frequently Asked Questions that you can access by clicking here. Should you require any additional assistance, please don’t hesitate to reach out to us at info@preventing-diabetes.co.uk.

Once again, I deeply apologise for any inconvenience caused. Your trust is of the utmost importance to us, and we remain fully committed to safeguarding your data and ensuring your privacy.

Thank you for your understanding and patience throughout this matter.

Kind regards,

Tracey Cherrington